Web Lobby aur Mobile App
Web aur app dono par same privacy standards apply hote hain. Account data real-time sync hota hai. App-specific permissions (location, contacts) kabhi nahi maange—only notification permission request karte hain.
LEGAL REFERENCE
Privacy Policy jo aapka account surakshit rakhta hai
mo99 par aapka personal information—nam, email, payment details aur gaming history—hamari security teams ke zariye encrypted aur protected rahta hai. Hum Pakistan ke ilaqon mein local qanoon ke...
Encryption aur security protocolsAccount access aur data transparencyJazzCash, Easypaisa, SadaPay aur Raast ke liye safe payment flow
Hamari privacy posture aur data practices
Jab aap mo99 par account khulwate ho, toh hum aapka nam, phone number, email aur banking details collected karte hain—ye sab JazzCash, Easypaisa, SadaPay aur Raast ke through withdrawals verify karne ke liye zaroori hain. Aapka gaming activity, table history aur slot session logs hamara servers par encrypted hote hain. Hum kisi third party ko aapka payment credentials share nahi karte; sirf
payment processors ko transaction verify karne ke liye minimal data pass karte hain. Supported ilaqon mein, local data residency rules follow karte hain. Aapka account logout hone par session tokens expire ho jaate hain, aur long-term inactivity mein aapka profile ko dormant mark kiya ja sakta hai.
Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.
SECURITY AT A GLANCE
Hamari privacy commitment ke foundations
Encryption Standard
Tmamate communication TLS 1.2 ya higher ke through encrypted hota hai. Payment flow PCI DSS compliant processors se jaata hai. Session cookies secure aur httpOnly flag set hote hain.
Data Retention
Closed accounts ka data 90 din mein anonymized kiya jata hai. Active accounts ke liye transaction history 5 saal tak rakhte hain tax aur compliance ke liye. Personal identifiers retention period mein access-controlled rehte hain.
Third-Party Access
Hum aapka data advertising agencies ko nahi bechte. Analytics partners (Google, segment providers) ko aggregate, anonymized data only available hota hai. Kyun ki payment verification zaroori hai, payment processors ko transaction-specific data only pass karte hain.
Breach Response
Agar kisi incident mein aapka data exposed ho, toh hum 48 ghante mein notify karte hain email aur account message se. Detailed incident report aur mitigation steps publicly available hote hain.
Audit Trail
Account logins, payment transactions aur profile changes ka complete log hamara servers par encrypted save rehta hai. Aap apne 'Login Activity' page se recent access dekh sakte ho aur suspicious sessions ko immediately terminate kar sakte ho.
Compliance Region
Jahan local qanoon data localization demand karta hai, wahan ham Pakistan-based data centers use karte hain. EU GDPR-style requests bhi process karte hain—international players ke liye same access aur deletion rights available hain.
POLICY CONSISTENCY
Hamara privacy policy ke across mo99 platforms
Live Tables aur Slots Sections
Whether aap live baccarat khel rahe ho ya slot room browse kar rahe ho, aapka session id encrypted rahta hai. Live table chats moderated hote hain; chat history 30 din tak rakhte hain moderation purpose se, phir delete hota hai.
Sportsbook aur Casino
Sports betting history aur casino gameplay logs same encryption ke under stored hote hain. Payout records indefinitely rakhte hain (tax law ke liye), lekin personal betting strategy data 2 saal baad anonymized kiya jata hai.
JazzCash aur Easypaisa Deposits
Dono payment methods ke liye transaction reference numbers saved hote hain, lekin actual account credentials (PIN, OTP) kabhi store nahi karte. Withdrawal requests ke liye billing address only verify karte hain, fir discard karte hain.
SadaPay aur Raast Withdrawals
New payment methods ke through secure tokenization use karte hain. Aapka actual account number encrypt hoke store hota hai. Withdrawal history mein last 4 digits aur transaction timestamp dikh sakta hai, but full account details hidden rahte hain.
Account Closure aur Data Deletion
Account close karte ho toh remaining balance first withdraw karna padta hai. Closure ke baad name aur contact info anonymized hote hain, lekin regulatory records 7 saal rakhne padte hain (India-style AML compliance). Appeal ke liye 30 din ka window hai.
Cookie aur Tracking Policy
Hamara site functional cookies (session, language preference) use karta hai—essential gameplay ke liye. Analytics cookies optional hain; first visit par banner se consent maangते hain. Koi third-party ad pixel nahi load karte.
Privacy features jo directly aapka account defend karte hain
Two-Factor Authentication (2FA)
Aapka account ko extra layer se protect karne ke liye 2FA setup kar sakte ho. SMS ya authenticator app dono available hain. Login attempts track hote hain; 5 failed tries ke baad account 15 min ke liye locked ho jata hai.
Password Security
Passwords hashed hote hain bcrypt standard se. Password reset link 1 ghante valid rehti hai. Old passwords ke against new password validate hote hain—same password repeat nahi kar sakte. Aapko password strength indicator dashboard mein visible hota hai.
Session Management
Aapke browser session 30 min inactivity ke baad auto-logout hote hain. Multiple device login allowed hai, lekin simultaneous sessions limit 3 devices tak. Dashboard se active sessions view aur remotely disconnect kar sakte ho.
Payment Method Verification
Naya payment method add karte ho toh micro-deposit verification process hota hai. JazzCash, Easypaisa, SadaPay ya Raast se small amount transfer karte ho confirm karne ke liye, phir withdrawal enable hota hai.
Withdrawal Whitelisting
First withdrawal request pending rahta hai 24 ghante tak—aap cancel kar sakte ho agr mistake ho gayi ho. Once approved, wahi withdrawal account (JazzCash, Easypaisa, etc.) forever whitelisted ho jata hai. Naya account add karne mein phir verification repeat hona padta hai.
Account Recovery
Account locked ho gaya ya password bhul gaye? Email-based recovery process start kar sakte ho. Identity verification ke baad (account creation email + first deposit date confirm karna padta hai) password reset link mil jayega.
Privacy Policy ke baare mein aapke prashne aur unke jawab
Hamara servers Pakistan-based data centers mein rakhte hain supported ilaqon mein. Backups encrypted form mein geographically diverse locations par save hote hain disaster recovery ke liye. Sab data access logs audit trail mein recorded rehte hain.
Nahi. Aapka gaming history strictly internal hai—gameplay optimization, fraud detection aur account security ke liye use hota hai. Hum aapka betting pattern ya slot preferences kisi advertiser ko sell nahi karte. Email promotions optional hain; unsubscribe karte hi marketing messages rok sakte ho.
Nahi. Mo99 aur JazzCash/Easypaisa ke beech tokenized connection hota hai. Payment provider ko sirf transaction reference aur amount dikh sakta hai, aapka mo99 account details nahi. Aapka bank credentials sirf JazzCash/Easypaisa systems mein safe rahte hain.
Account close karne ke baad personal identifiers (nam, email, phone) 90 din mein anonymized ho jate hain. Lekin regulatory compliance ke liye transaction records 7 saal tak encrypted form mein rakhne padte hain. Appeal ke liye 30 din ka window hai; appeal karo toh account reopen kar sakte ho.
Hamara site essential functionality cookies use karta hai (session, language). Analytics cookies optional hain—first visit par consent banner se opt-in/out kar sakte ho. Advertisement tracking nahi karte. Browser privacy settings se bhi cookies clear kar sakte ho kabhi bhi.
Suspicious activity detect hote hi account lock karte hain aur aapko notify karte hain. Unauthorized transactions 24 ghante mein report karte ho toh refund process start hota hai. Lekin agar aapne apna password share kiya ya 2FA disable kiya tha, toh limited liability hota hai—user account security aur caution zaroori hai.
Withdrawal method tokenization ke through secure hota hai. Aapka actual SadaPay ya Raast account number encrypt hoke stored hai; mo99 systems mein sirf token visible hota hai. Naya withdrawal destination add karte ho toh verify karna padta hai—micro-transfer confirm karne se hi enabled hota hai.